the-dame-sybil-thorndike-health-care-centre

The Dame Sybil Thorndike Health Care Centre

Longley Road, Rochester, Kent, England, ME1 2TH Also known as: Dame Sybil Thorndike 19 reviews

Reviews

Recommend
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19th June 2022


Unhelpful, bad experience, can never get an appointment. Test results are difficult to get. You have to chase them for it.

Suggested improvements
More people answering the phone. More helpful receptionists.

Experience
Involvement
Cleanliness
Staff
Appointment
 
24th May 2022


Dr Moldovan as she is the only person that treats people with respect and consideration That I came across today at the thorndike

Suggested improvements
Telephone service still poor Nearly impossible to get an appointment The attitude of some reception staff is poor and not helpful Can’t remember if a ladies name is Sophia or Sophie she really helpful and apologetic of her colleagues

Experience
Involvement
Cleanliness
Staff
Appointment
 
1st March 2022


For experience

Suggested improvements
None

Experience
Involvement
Cleanliness
Staff
Appointment
 
28th February 2022


I am very ill at the moment And dr moldavan has followed my recent condition and at last there is someone who understands my worries

Suggested improvements
Q Let us make future appointments with the gp when so we scared,and poorly

Experience
Involvement
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Rating not given.
Staff
Appointment
 
4th January 2022


Having waited, on one occasion, 40 minutes being told, "you are first in the queue" and eventually hangung up>

Suggested improvements
I have had, and am getting, good service from the Centre, especially in the past couple of years. Answering calls a little quicker would result in less frustration

Experience
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Cleanliness
Rating not given.
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Resources

Short link to review The Dame Sybil Thorndike Health Care Centre: http://iwgc.net/ecbch